Schedule: Monday–Friday, 7:15 AM – 4:15 PM
Position Summary
We are seeking a professional, organized, and dependable individual to join one of our client's front offices. This position serves as the first point of contact for patients and visitors and plays an important role in maintaining efficient daily clinic operations. The ideal candidate will have strong interpersonal and phone communication skills, excellent organizational abilities, and the ability to multitask in a fast-paced healthcare environment.
Responsibilities
Greet and assist patients, visitors, and staff in a courteous and professional manner
Answer incoming phone calls promptly and direct calls appropriately
Schedule appointments and maintain accurate patient schedules
Verify and update patient demographic and insurance information
Manage patient check-in and check-out procedures
Maintain organized records, files, and office documentation
Communicate effectively with providers, clinical staff, and patients
Assist with administrative and clerical duties as needed
Ensure confidentiality and HIPAA compliance at all times
Support efficient daily clinic workflow and patient experience
Qualifications
Previous clinic, medical office, or customer service experience preferred
Strong interpersonal and communication skills
Professional phone etiquette and customer service abilities
Excellent organizational and multitasking skills
Basic computer knowledge and data entry skills required
Ability to work independently and as part of a team
Dependable attendance and professional appearance required
Work Environment
This position works in a busy clinic setting with frequent interaction with patients, providers, and staff. The ideal candidate will be friendly, organized, detail-oriented, and able to remain professional in a fast-paced environment.
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